When posting to Facebook, on either your business or personal account, it can be tempting to post continuous updates as well as all of the interesting/funny news stories you find online. Facebook is designed for sharing content and connecting with people, so theoretically there is nothing wrong with constant updates and links.
However, you will run the risk of being considered a News Feed ‘spammer’, and other Facebook users (either in your Friends list or who Like your page) will most likely get irritated by you. This will obviously lead to the opposite desired effect of making a connection and informing fellow users, and may result in your Friends and Like connections possibly removing you from their News Feed somehow.
So, this is the main question when it comes to Facebook: how often should you post? Also, how often is too often?
The first thing to do when it comes to your Facebook posting is check how much you are posting every day. For a business page, you can run a higher risk of coming across as ‘spamming’ if you post too often, and too often is definitely less than for a personal profile page.
As a business page on Facebook, you will find that at first it is difficult to find a brand personality, and the type of content you want to link to your followers and potential consumers. However, once you have found your brand niche, and the content that relates to and connects with your consumers, you will often find that there are so many things you want to share with your audience. This is great, but this is also when you will find it difficult to control how often you are posting.
As far as what constitutes as ‘spamming’, or irritating your followers and consumers, if you find yourself posting 3 times a day or more, you are on the verge of crossing the line. Studies have shown that, in fact, after an average of 2 daily posts, your Facebook followers will tune out and find your post more annoying than interesting. Therefore, we would advise that the most optimal amount of times to post on Facebook is 2 per day, and 3 maximum, if you require.
Space It Out
The second factor is to consider the times of which you are posting in detail. If you have ever typed in anything about Facebook posting into Google, you will find at least one infographic informing you of all the best times in a day to post to various social media platforms. However, not saying to completely ignore these, but we believe that the best way to work out what times to post per day is by trial and error.
Each business page is different, relates to individual business and services, and relies on a different audience and consumer base. This all means that the times to post per day would be different for every separate business and brand, in order to get the most engagement and connect with your audience beneficially. For example, a lifestyle brand would find that the best engagement is during lunch hours, or later in the afternoon or early evening, as opposed to in the morning. Whereas, a financial type of business would find that they reach a better audience in the earlier morning, and would achieve no reach if they were to post in the evening.
The best way to go about starting your Facebook posting is to begin with the standard 2 posts a day, during morning and afternoon periods, and monitor your engagement and views with your audience over a certain timeframe. Also, consider how your target audience would use Facebook on the weekends, and whether it would change from the weekday. Then simply adjust your Facebook posting, based on the monitoring, to gain the optimal engagement with your potential consumers.
Recently, Facebook has gained a lot of media coverage with regards to the engagement that businesses and brands can reach through the platform. Many marketers have been complaining that Facebook has drastically dropped the organic reach of many business pages’ posts. For example, the engagement dropped by over half for many pages.
People are generally unhappy about this decrease in organic reach and engagement, as it appears to come from Facebook’s desire to have brands and businesses paying to advertise and reach their targeted audience through the platform. In June 2014, Facebook’s VP of Ads Product Marketing, Brian Boland, even stated as much, saying: “Facebook is far more effective when businesses use paid media to help meet their goals. Your business won’t always appear on the first page of a search result unless you’re paying to be part of that space.”
However, another reason for this drop in Facebook engagement for brands is that there are simply a lot more people and businesses on Facebook, meaning more traffic and other posts to compete with. Facebook works by generating relevant news stories in your News Feed, which they feel will be of interest to you based on your most clicked on and viewed posts. This means that not only does it affect business pages, but you will also find more stories from people you communicate with or view more than with other people in your Friends list.
The fact that Facebook curates your individual News Feed isn’t bad, as it assures that the users who are interested can view all of the content and not miss updates that could be important to them. However, their policy just makes it more awkward for businesses to try and reach their target audience if Facebook is editing the individual user engagement.
In addition to these general Facebook reach rules and News Feed curation, individual business or brand pages have their own organic reach statistics. In general, Facebook seems to make sure your posts gain more widespread reach if you post less frequently per day.
For example, if you only post the 1 link or update per day, Facebook will allow more of your consumers to view that post. Conversely, if you post 5 per day, Facebook appears to separate the organic reach out over the 5 posts, meaning less reach per post. This basically confirms the fact that not even one user who has liked your page will receive all of your updates in their News Feed, without visiting your business page directly.
This fact just adds to the fact that you should post a maximum of 3 updates per day, and preferably 2. Although, as far as individual business page engagement, if you posted just 1 update or link each day, you would technically gain more reach from that one post.
Ultimately, we advise for businesses to keep to the 2-per-day rule, in order to make sure you are reaching your business’ potential on Facebook. However, it would be interesting for you to test out your brand and business page on Facebook during different times, to find out the optimal times for your individual business.
Also, as far as Facebook engagement, their rates and organic reach have currently begun rising again. Facebook has reacted to peoples’ complaints about the lack of organic reach, and attempted to amend this for business and brand pages. As part of this, recently Facebook has created their “Save” button feature, which you may have noticed on brand pages, alongside the “Like/Unlike” button. This is an attempt to further the organic reach and traffic from Facebook, as it works as a reading list function, to save the page for later. This “Save” buton will count towards your overall business page engagement, and will be beneficial for businesses through this channel, according to Facebook. So, time to wait and see how much difference the “Save” button makes.
If you are interested in finding more about how often your business should post on Facebook, and how you can best optimise your audience and potential consumers to gain desired brand engagement, then Bright Yellow Creative can help!
We will sort out your Facebook business page, and create and share interesting content to engage with your viewers and consumers.
See how we can benefit your business through Facebook, and other social media, starting today!